Core Competencies

Technical & Systems

  • POS Systems & SaaS Solutions

  • E-Commerce Platform Integration

  • CRM Management & Pipeline Development

  • Performance Analytics & Reporting

Sales & Business Development

  • Territory & Field Sales

  • B2B & B2C Sales

  • Cross-Selling & Upselling

  • Consultative Selling

  • Client Relationship Management

  • Data Analysis & Forecasting

  • Salesforce CRM & Reporting

  • Product Demonstrations & Presentations

Beverage & Operations Expertise

  • Coffee & Flavor Pairing

  • Menu Development & Cost Control

  • FOH & BOH Operations Management

  • Team Leadership & Training

  • Latte Art & Specialty Beverage Creation

  • Equipment Operation & Maintenance

Strengths

Kindness & Compassion

Going beyond transactions to genuinely care about client success and team development.

Appreciation of Excellence

Recognizing and cultivating quality in everything from coffee preparation to customer service.

Curiosity & Perspective

Constantly learning and asking "what if?" to uncover new possibilities and innovative solutions.

Fairness & Balance

Ensuring all stakeholders—clients, colleagues, and communities—are treated with respect and equity.